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restaurant in droves to eat out at rivals such as Chipotle Mexican Grill. The number of 19-to-21-year-olds visiting McDonalds once a month has fallen by 13% since 2011, according to food analysts Technomic, while the number of 22-to-37-year- olds visiting has not grown. To add to the companys problems, McDonalds hamburgers were recently named the worst in America in a poll of more than 32,000 American diners, who said they would rather eat a burger at Five Guys, Smashburger or Fuddruckers. Fast-growing US-only chain Chick-fil-A was considered to be best for chicken. McDonalds is also widely perceived as less healthy than most of its rivals, especially Chipotle, which trumpets its antibiotic-free meat andlocally sourced, seasonal produce” – although 'local' for Chipotle can mean 350 miles away. The depth of consumer mistrust of McDonalds was exposed by a consumer outreach exercise the company launched in the US in October. “Have you ever used pink slime in your burgers?” was one question on the Our Food Your Questions websitereferring to the controversial beef filler (gristle and fat) used for dog food that is sprayed with ammonia to make itfitfor human consumption. The meat product, banned in Europe since the BSE crisis, was dropped by McDonalds in 2012. But pink slime has left doubts in US consumersminds. “Does McDonalds

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August 2026